000026623 - Validate connection for Oracle Scanning - ORA - 12541 error

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000026623
Applies ToORA-12541 is thrown when validating connection string from DLP Database Group
IssueSetting Up DLP ORACLE Database Connection
ResolutionMake sure that the tnsnames.ora is updated on the Enterprise Coordinator under ~:\...\Oracle Client\Network\Admin
Validate the following on the EC after making changes to the tnsnames.ora

Run these commands from command promt on EC:
tnsping <service_name>
as well:
sqlplus user@service_name
ORA-01017 - Error indicates that the credentials are not valid.  Make sure under the credentials section under Admin -> Credentials that the connection oracle user is defined.
Legacy Article IDa63792