000026954 - How to disable the rsaMalwareDevice service at boot time on RSA NetWitness Platform Server appliance

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Sep 24, 2019
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Article Number000026954
Applies ToRSA Product Set: NetWitness Logs & Network
RSA Product/Service Type: NW Server, Malware
RSA Version/Condition: 10.6.x
Platform: CentOS 6
IssueHow to disable the rsaMalwareDevice service at boot time on an RSA NetWitness Server appliance.
Resolution

The rsaMalwareDevice respawns automatically as specified in the /etc/init/rsaMalwareDevice.conf.



The following messages may be seen in the NetWitness Server appliance logs, which indicates that the rsaMalwareDevice service is respawning after it was terminated:




May 16 13:54:10 servername init: rsaMalwareDevice main process (16584) terminated with status 254
May 16 13:54:10 servername init: rsaMalwareDevice main process ended, respawning




This indicates that the rsaMalwareDevice service is respawning after it was terminated.



 



If you do not use any malware analysis device, then you can disable the rsaMalwareDevice so that you will not get these messages on the NetWitness server logs.



To disable rsaMalwareDevice, connect to the RSA NetWitness Server via SSH as the root user and issue the following command:  
# stop rsaMalwareDevice



Next, issue the following command to ensure that the service will not run even after a server reboot:  
mv /etc/init/rsaMalwareDevice.conf  /etc/init/rsaMalwareDevice.conf.old

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