|Applies To||Authentication Manager 7.1 SP4|
ERROR! Time Out on waiting for Database Services Start
|Issue||SP4 install fails, At 48% received error 'the installation has failed database patch installation failed.|
The file (RSAHome)/logs/patch_install.log shows:
Thu 01/06/2011 12:18:37.82 Database listener have started successfully.
Thu 01/06/2011 12:19:13.02 Wait for starting Database Server .
Thu 01/06/2011 12:20:52.33 ERROR! Time Out on waiting for Database Services Start
The following services may lock files and are recommended to be stopped, before installing SP4
|Notes||See also "Authentication Manager 7.1 SP4 Installation Tips on Windows Environment" a56533.|
NOTE: To reiterate the point for extra emphasis - it is critical that the WMI service is NOT SET TO DISABLED.
|Legacy Article ID||a54146|