000027124 - RSA Remote Administration fails to connect after login

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000027124
Applies ToProgress Software
Microsoft Windows
IssueRSA Remote Administration fails to connect after login

Error ** "sdtrig.pl<<tle_cre.r>>" was not found. (293)


Error The DLC environment variable must contain a valid directory /path (11002)

ResolutionRemove Progress Software or run RSA Remote Administration on another workstation.
NotesRSA Remote Administration software does not require a DLC environment variable.   Having DLC set for Progress install causes a conflict for the RSA Remote Admin software.
Legacy Article IDa34760

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