|Applies To||enVision Core|
|Issue||How to Move the NIC App Server in an enVision 4.0 Multi-Site|
The following discussion is based on a simple deployment model. Master has A-Srv1, which is running App Server, and Slave has A-Srv2. The goal is to move the App Server from A-Srv1 to A-Srv2. After moving, the App Server will run on A-Srv2.
i. Access Web_UI of A-Srv1 running App Server.
ii. Go to Overview >> System Configuration >> Dashboard Items >> Dashboard Reports.
iii. Find a Task Triage custom dashboard report by clicking a report name, pressing ?Modify? button (If the button is disabled, this report is a built-in one rather than custom one. Ignore It.), pressing ?Next? button, and assuring that the Select table is ?Task Triage? table.
iv. Delete by clicking the name of the found Task Triage custom dashboard report again, and then pressing ?Delete? button.
i. TT meta data (Built-InMetaData.xml and EscalateMetaData.xml files)
ii. ?journal? directory
iii. ?escalate? directory (if escalation functionality has been used)
iv. ?trace? directory (if escalation functionality has been used)
v. ?userattachments? directory.
Please note you need to delete the above data from A-Srv1.
This document targets pure enVision 4.0 deployment. It is expected these steps also work for pure enVision 3.5.x deployment or pure enVision 3.7 deployment, just ignoring the steps for enVision 4.0 Task Triage reports. But this document is not applicable for the mixed deployment during enVision upgrade to 4.0.
This document has been verified by both Engineering and QA.
|Legacy Article ID||a44982|