000027588 - What are the services and processes running on the Enterprise Manager  Enterprise Coordinator and Remote Site Coordinator hosts?

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000027588
Applies ToThe services and processes will be running on separate host.
RSA Data Loss Prevention Suite
Enterprise Manager
Enterprise Coordinator
Datacenter
Site Coordinator
IssueWhat are the services and processes running on the Enterprise Manager, Enterprise Coordinator and Remote Site Coordinator hosts?
How do I check if the Datacenter component services and processes are running?
Resolution

Enterprise Manager

   Services

      RSA DLP Enterprise Manager

   Processes

      Java.exe

      Java.exe

      Temservice.exe

 

Enterprise Coordinator

   Services

      RSA DLP Enterprise Coordinator

   Processes

      LongArm.v8.Agent.exe

      SAgent.exe

 

Remote Site Coordinator

   Services

      RSA DLP Endpoint Agent

   Processes

      LongArm.v8.Agent.exe

      SAgent.exe

 

Notes:

- LongArm.v... process name may vary depending on level of DLP code that is running. 

- If Enterprise Coordinator and Site Coordinator are installed on the same host, the Enterprise Coordinator service will perform the Site Coordinator functions without the need for the RSA DLP Endpoint Agent service.

Legacy Article IDa49221

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