000027254 - How to backup and restore an RSA SecurID Appliance 3.0 using PING

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000027254
Applies ToRSA SecurID Appliance 3.0
Backup image
Restore image
PING
IssueHow to backup and restore an RSA SecurID Appliance 3.0 using PING
Resolution

This document describes how to use PING to back up and restore RSA SecurID Appliance 3.0 when migrating to RSA Authentication Manager 8.1 on an existing hardware appliance.

RSA tested PING Release 3.02 2011-12-10 with kernel 3.1.2. For the most current software and documentation, refer to the website http://ping.windowsdream.com/.

The following sections are included:

  • Back Up to a Network File System (NFS)
  • Restore from a Network File System (NFS)
  • Back Up to a Windows Share 
  • Restore from a Windows Share
  • Back Up to a USB Drive
  • Restore from a USB Drive



Back Up to a Network File System (NFS)

RSA recommends using PING to back up the RSA SecurID Appliance 3.0 when migrating to RSA Authentication Manager 8.1 on an existing hardware appliance. A successful backup is required, in the event that the appliance needs to be restored. Reverting a hardware appliance back to version 7.1 requires a backup of the entire appliance, not just the database.


Note:
 PING does not encrypt the backup image. RSA recommends that you save the backup file to a protected location.

 

Before You Begin

  • To download PING, go to http://ping.windowsdream.com/.
  • Burn the PING ISO image onto a CD.
  • Create a directory to store the appliance backup image on an NFS share. The directory that you create must contain a subdirectory called Create_New_Image.
  • Attach a monitor and a keyboard to the appliance.

Procedure

  1. Insert the PING CD into the CD drive.
  2. Reboot the appliance. In the Operations Console, click Maintenance > Reboot Appliance.
  3. Press and hold the F11 function key until the boot menu displays.
  4. If prompted to enter a password, enter the BIOS password.  For example, rsabios.
  5. Select the SATA CD-ROM.  The PING CD boots.
  6. When the >> prompt displays, press ENTER.
  7. If you do not have a Dynamic Host Configuration Protocol (DHCP) server, do the following to manually configure the network settings:

     

    a.  Type x to go to the PING shell.

     

    b.  Log on as the root user. No password is necessary.

     

    c.  Do the following to provide the network settings:

     

     


    To configure the appliance IP address and the network mask, type the following and press ENTER:

     


    ifconfig eth0 <appliance ip> netmask <network mask> up

    where <appliance ip> is the IP address of the appliance and <network mask> is your network mask.

     




    To configure the default gateway, type the following and press ENTER:

     


    route add default gateway <default gateway> eth0


    where <default gateway> is the default gateway IP address.


    d.  To return to the PING user interface, type the following and press ENTER:

     


    /etc/rc.d/rc.ping

  8. At the Welcome to PING prompt, press ENTER.
  9. At the When the job is completed, do you want to... prompt, select Get a shell (root), select OK, and press ENTER.
  10. At the Where do you want to save/restore your images to/from prompt, select Network share, select OK, and press ENTER.
  11. At the Will we map a network share with Samba CIFS, NFS or FTP prompt, select NFS, select OK, and press ENTER.
  12. At the Enter a valid NFS Server IP prompt, enter the IP address of the network share.
  13. At the Enter a valid NFS Share Name prompt, enter the name of the share.
  14. At the Choose partitions to back up prompt, use the spacebar to select sda1, sda2, sda3, sda4, and sda5.
  15. At the Enter a root directory containing your data prompt, enter the directory to store the backup image, select OK, and press ENTER.
  16. At the Actions and Available images for restoration prompt, select Create_New_Image, select OK, and press ENTER.
  17. At the Enter the name of the new image prompt, enter the name of the new image (for example, 30410_appliance), select OK, and press ENTER.
  18. When asked if you want to store details about each recorded file, select No, select OK, and press ENTER.
  19. If you want PING to compress the backup image, select one of the following compression types:
    - Select gzip or bzip2 to back up the selected image. If the standing image has been selected it will back up in about 45 minutes and will use approximately 8 GB of disk space on the hard drive for a new install. The space used can vary depending on how much data is on the hard drive. Archive logs can be several GB and will increase both the time and space used.
    - Select no compression to back up the selected image without compression.The standing image will take approximately 10 minutes to back up, and will use 20 GB of disk space on the hard drive for a new install.
  20. Select OK, and press ENTER.
  21. At the Do you want partclone, zsplit or tar+gzip to be used instead of partimage? prompt, select Partimage, select OK, and press ENTER.
  22. At the Most filesystems can be reduced before being stored prompt, select No, select OK, and press ENTER. The Save partition to image file screen displays the progress of the backup.
  23. After the backup process completes, PING gets a shell, as you selected in step 9. To remove the PING CD, do the following: a.  At the PING login prompt, type root, and press ENTER. b.  To eject the CD drive, type eject. c.  Remove the PING CD.
  24. To reboot the appliance, in the PING command prompt, type reboot, and press ENTER.

 


Restore from a Network File System (NFS)

You can use the following procedure to restore version 7.1 and return a hardware appliance to a pre-migration state. You must use the backup image of the version 7.1 appliance that you created before you installed version 8.1.

The following procedures restore version 7.1 and return a hardware appliance to a pre-migration state. You must use the backup image of the version 7.1 appliance that you created before you installed version 8.1.

Follow these procedures in order:

  1. Clear Information About Existing Partitions
  2. Restore the Hardware Appliance


Clear Information About Existing Partitions

Before you restore version 7.1, you must use PING to clear information about existing partitions from the master boot record (MBR).

This procedure removes all data from the appliance.

 

Procedure

  1. Insert the PING CD into the CD drive.
  2. Reboot the appliance. In the Operations Console, click Maintenance > Reboot Appliance.
  3. Press and hold the F11 function key until the boot menu displays.
  4. If prompted to enter a password, enter the BIOS password. For example, rsabios.
  5. Select the SATA CD-ROM. The PING CD boots.
  6. When the >> prompt displays, type x and press ENTER. PING gets a shell.
  7. At the PING login prompt, type root and press ENTER. No password is needed.
  8. In the PING shell command prompt, type the following:


dd if=/dev/zero of=/dev/sda bs=512 count=1


and press ENTER. The MBR is cleared.


Next Step

Restore the Hardware Appliance



Restore the Hardware Appliance

Use the following procedure to restore version 7.1 and return a hardware appliance to a pre-migration state.

 

Before You Begin

Clear Information About Existing Partitions


Procedure

  1. Reboot the appliance with PING. In the PING shell command prompt, type reboot and press ENTER.
  2. Press and hold the F11 function key until the boot menu displays.
  3. If prompted to enter a password, enter the BIOS password. For example, rsabios.
  4. Select the SATA CD-ROM. The PING CD boots.
  5. When the >> prompt displays, press ENTER.
  6. If you do not have a Dynamic Host Configuration Protocol (DHCP) server, do the following to manually configure the network settings:

     

    a.  Type x to go to the PING shell.

     

    b.  Log on as the root user. No password is necessary.

     

    c.  Do the following to provide the network settings:

     


    To configure the appliance IP address and the network mask, type the following and press ENTER:

     


    ifconfig eth0 <appliance ip> netmask <network mask> up


    where <appliance ip> is the IP address of the appliance and <network mask> is your network mask.

     



    To configure the default gateway, type the following and press ENTER:

     


    route add default gateway <default gateway> eth0


    where <default gateway> is the default gateway IP address.

     


    d.  To return to the PING user interface, type the following and press ENTER:

     


    /etc/rc.d/rc.ping


  7. At the Welcome to PING prompt, press ENTER.
  8. At the When the job is completed, do you want to... prompt, select Get a shell (root), select OK, and press ENTER.
  9. At the Where do you want to save/restore your images to/from prompt, select Network share, select OK, and press ENTER.
  10. At the Will we map a network share with Samba CIFS, NFS or FTP prompt, select NFS, select OK, and press ENTER.
  11. At the Enter a valid NFS Server IP prompt, enter the IP address of the network share.
  12. At the Enter a valid NFS Share Name prompt, enter the name of the share.
  13. At the Choose partitions to back up prompt, use the spacebar to select ### CHOOSE THIS if you want a RESTORATION###. Select OK, and press ENTER.
  14. At the Enter a root directory containing your data prompt, enter the directory that contains the backup image, select OK, and press ENTER.
  15. At the Actions and Available images for restoration prompt, select the image to restore, select OK, and press ENTER.
  16. At the BIOS settings have been recorded on your image. Do you want them to be restored? prompt, select Yes, select OK, and press ENTER.
  17. Read and understand the warning that displays. The existing partition and all data on it will be overwritten.
  18. At the prompt, type YES, and press ENTER.
  19. PING may detect that there will be extra space on your drive after restoring the image. If the We can extend partitions for you prompt displays, select No and press ENTER. The Restore partition from image file screen displays the progress of the restore process. Allow 15 to 20 minutes for the restoration to complete.
  20. After restoration completes, PING gets a shell, as you selected in step 8. To remove the PING CD, do the following: a.  At the PING login prompt, type root, and press ENTER. b.  To eject the CD drive, type eject. c.  Remove the PING CD.
  21. Shut down the RSA SecurID Appliance normally. Do not just power off the appliance. For example, at the PING login prompt, run the shutdown command:
    /sbin/shutdown -h now -t 30

    If prompted, enter the operating system password.
    For more information, see the Knowledge Base Article ?How to shut down or restart the RSA SecurID Appliance 3.0? at https://knowledge.rsasecurity.com/scolcms/knowledge.aspx#a43668
  22. Turn on the appliance to verify that the restore completed as you expected.







Back Up to a Windows Share

RSA recommends using PING to back up the RSA SecurID Appliance 3.0 when migrating to RSA Authentication Manager 8.1 on an existing hardware appliance. A successful backup is required, in the event that the appliance needs to be restored. Reverting a hardware appliance back to version 7.1 requires a backup of the entire appliance, not just the database.


Note:
  PING does not encrypt the backup image. RSA recommends that you save the backup file to a protected location.

 

Before You Begin

  • To download PING, go to http://ping.windowsdream.com/.
  • Burn the PING ISO image onto a CD.
  • Create a directory to store the appliance backup image on a Windows share. The directory that you create must contain a subdirectory called Create_New_Image.
  • Attach a monitor and a keyboard to the appliance.

 Procedure

  1. Insert the PING CD into the CD drive.
  2. Reboot the appliance. In the Operations Console, click Maintenance > Reboot Appliance.
  3. Press and hold the F11 function key until the boot menu displays.
  4. If prompted to enter a password, enter the BIOS password. For example, rsabios.
  5. Select the SATA CD-ROM. The PING CD boots.
  6. When the >> prompt displays, press ENTER.
  7. If you do not have a Dynamic Host Configuration Protocol (DHCP) server, do the following to manually configure the network settings:

     

    a.  Type x to go to the PING shell.

     

    b.  Log on as the root user. No password is necessary.

     

    c.  Do the following to provide the network settings:

     


    To configure the appliance IP address and the network mask, type the following and press ENTER:

     


    ifconfig eth0 <appliance ip> netmask <network mask> up

    where <appliance ip> is the IP address of the appliance and <network mask> is your network mask.

     



    To configure the default gateway, type the following and press ENTER:

     


    route add default gateway <default gateway> eth0


    where <default gateway> is the default gateway IP address.

     



    d.  To return to the PING user interface, type the following and press ENTER:

    /etc/rc.d/rc.ping


  8. At the Welcome to PING prompt, press ENTER.
  9. At the When the job is completed, do you want to... prompt, select Get a shell (root), select OK, and press ENTER.
  10. At the Where do you want to save/restore your images to/from prompt, select Network share, select OK, and press ENTER.
  11. At the Will we map a network share with Samba CIFS, NFS or FTP prompt, select CIFS, select OK, and press ENTER.
  12. At the Enter a valid SMB Server IP prompt, enter the IP address of the network share.
  13. At the Enter a valid SMB Share Name prompt, enter the name of the share.
  14. At the Enter a valid username prompt, enter the username of the Windows administrator who can access the share.
  15. At the Enter a valid password prompt, enter the password for the administrator account you specified in the previous step.
  16. At the Choose partitions to back up prompt, use the spacebar to select sda1, sda2, sda3, sda4, and sda5. Select OK, and press ENTER.
  17. At the Enter a root directory containing your data prompt, enter the directory to store the backup image, select OK, and press ENTER.
  18. At the Actions and Available images for restoration prompt, select Create_New_Image, select OK, and press ENTER.
  19. At the Enter the name of the new image prompt, enter the name of the new image (for example, 30410_appliance), select OK, and press ENTER.
  20. When asked if you want to store details about each recorded file, select No, select OK, and press ENTER.
  21. If you want PING to compress the backup image, select one of the following compression types:
    - Select gzip or bzip2 to back up the selected image. If the standing image has been selected it will back up in about 45 minutes and will use approximately 8 GB of disk space on the hard drive for a new install. The space used can vary depending on how much data is on the hard drive. Archive logs can be several GB and will increase both the time and space used.
    - Select no compression to back up the selected image without compression. The standing image will take approximately 10 minutes to back up and will use 20 GB of disk space on the hard drive for a new install.
  22. Select OK, and press ENTER.
  23. At the Do you want partclone, zsplit or tar+gzip to be used instead of partimage? prompt, select Partimage, select OK, and press ENTER.
  24. At the Most filesystems can be reduced before being stored prompt, select No, select OK, and press ENTER. The Save partition to image file screen displays the progress of the backup.
  25. After the backup completes, PING gets a shell, as you selected in step 9. To remove the PING CD, do the following: a.  At the PING login prompt, type root, and press ENTER. b.  To eject the CD drive, type eject. c.  Remove the PING CD.
  26. Shut down the RSA SecurID Appliance normally. Do not just power off the appliance. For example, at the PING login prompt, run the shutdown command:

    /sbin/shutdown -h now -t 30

    If prompted, enter the operating system password.
    For more information, see the Knowledge Base Article ?How to shut down or restart the RSA SecurID Appliance 3.0? at https://knowledge.rsasecurity.com/scolcms/knowledge.aspx#a43668
  27. Turn on the appliance.


Restore from a Windows Share
The following procedures restore version 7.1 and return a hardware appliance to a pre-migration state. You must use the backup image of the version 7.1 appliance that you created before you installed version 8.1.

Follow these procedures in order:

  1. Clear Information About Existing Partitions
  2. Restore the Hardware Appliance

Clear Information About Existing Partitions
Before you restore version 7.1, you must use PING to clear information about existing partitions from the master boot record (MBR).

This procedure removes all data from the appliance.

Procedure

  1. Insert the PING CD into the CD drive.
  2. Reboot the appliance. In the Operations Console, click Maintenance > Reboot Appliance.
  3. Press and hold the F11 function key until the boot menu displays.
  4. If prompted to enter a password, enter the BIOS password. For example, rsabios.
  5. Select the SATA CD-ROM. The PING CD boots.
  6. When the >> prompt displays, type x and press ENTER. PING gets a shell.
  7. At the PING login prompt, type root and press ENTER. No password is needed.
  8. In the PING shell command prompt, type the following: dd if=/dev/zero of=/dev/sda bs=512 count=1and press ENTER. The MBR is cleared.


Next Step

Restore the Hardware Appliance

 

Restore the Hardware Appliance

Use the following procedure to restore version 7.1 and return a hardware appliance to a pre-migration state.


Before You Begin

Clear Information About Existing Partitions

Procedure

  1. Reboot the appliance with PING. In the PING shell command prompt, type reboot and press ENTER.
  2. Press and hold the F11 function key until the boot menu displays.
  3. If prompted to enter a password, enter the BIOS password. For example, rsabios.
  4. Select the SATA CD-ROM. The PING CD boots.
  5. When the >> prompt displays, press ENTER.
  6. If you do not have a Dynamic Host Configuration Protocol (DHCP) server, do the following to manually configure the network settings:

     

    a.  Type x to go to the PING shell.

     

    b.  Log on as the root user. No password is necessary.

     

    c.  Do the following to provide the network settings:

    To configure the appliance IP address and the network mask, type the following and press ENTER:

     


    ifconfig eth0 <appliance ip> netmask <network mask> up

     


    where <appliance ip> is the IP address of the appliance and <network mask> is your network mask.

     



    To configure the default gateway, type the following and press ENTER:

     


    route add default gateway <default gateway> eth0

     


    where <default gateway> is the default gateway IP address.

     



    d.  To return to the PING user interface, type the following and press ENTER:

     


    /etc/rc.d/rc.ping


     

  7. At the Welcome to PING prompt, press ENTER.
  8. At the When the job is completed, do you want to... prompt, select Get a shell (root), select OK, and press ENTER.
  9. At the Where do you want to save/restore your images to/from prompt, select Network share, select OK, and press ENTER.
  10. At the Will we map a network share with Samba CIFS, NFS or FTP, prompt, select CIFS, select OK, and press ENTER.
  11. At the Enter a valid SMB Server IP prompt, enter the IP address of the network share.
  12. At the Enter a valid SMB Share Name prompt, enter the name of the share.
  13. At the Enter a valid username prompt, enter the username of the Windows administrator who can access the share.
  14. At the Enter a valid password prompt, enter the password for the administrator account you specified in the previous step.
  15. At the Chose partitions to back up prompt, use the spacebar to select ### CHOOSE THIS if you want a RESTORATION###, select OK, and press ENTER.
  16. At the Enter a root directory containing your data prompt, enter the directory that contains the backup image, select OK, and press ENTER.
  17. At the Actions and Available images for restoration prompt, select the image to restore, select OK, and press ENTER.
  18. At the BIOS settings have been recorded on your image. Do you want them to be restored? prompt, select Yes, select OK, and press ENTER.
  19. Read and understand the warning that displays. The existing partition and all data on it will be overwritten.
  20. At the prompt, type YES, and press Enter.
  21. PING may detect that there will be extra space on your drive after restoring the image. If the We can extend partitions for you prompt displays, select No and press ENTER. The Restore partition from image file screen displays the progress of the restore process. Allow 15 to 20 minutes for the restoration to complete.
  22. After restoration completes, PING gets a shell, as you selected in step 8. To remove the PING CD, do the following: a.  At the PING login prompt, type root, and press ENTER. b.  To eject the CD drive, type eject. c.  Remove the PING CD.
  23. Shut down the RSA SecurID Appliance normally. Do not just power off the appliance. For example, at the PING login prompt, run the shutdown command:
    /sbin/shutdown -h now -t 30

    If prompted, enter the Operating System password. For more information, see the Knowledge Base Article ?How to shut down or restart the RSA SecurID Appliance 3.0? at https://knowledge.rsasecurity.com/scolcms/knowledge.aspx#a43668
  24. Turn on the appliance to verify that the restore completed as you expected.
 


 


Back Up to a USB Drive

RSA recommends using PING to back up the RSA SecurID Appliance 3.0 when migrating to RSA Authentication Manager 8.1 on an existing hardware appliance. A successful backup is required, in the event that the appliance needs to be restored. Reverting a hardware appliance back to version 7.1 requires a backup of the entire appliance, not just the database.


Note:
 PING does not encrypt the backup image. RSA recommends that you save the backup file in a protected location.



Before You Begin

Procedure

  1. Attach a USB drive to the appliance.
  2. Create a directory on the USB drive to store the appliance backup image. The directory that you create must contain a subdirectory called Create_New_Image.
  3. Insert the PING CD into the CD drive.
  4. Reboot the appliance. In the Operations Console, click Maintenance > Reboot Appliance.
  5. Press and hold the F11 function key until the boot menu displays.
  6. If prompted to enter a password, enter the BIOS password. For example, rsabios.
  7. Select the SATA CD-ROM. The PING CD boots.
  8. When the >> prompt displays, press ENTER.
  9. If you do not have a Dynamic Host Configuration Protocol (DHCP) server, do the following to manually configure the network settings:

     

    a.  Type x to go to the PING shell.

     

    b.  Log on as the root user. No password is necessary.

     

    c.  Do the following to provide the network settings:

     


    To configure the appliance IP address and the network mask, type the following and press ENTER:

     


    ifconfig eth0 <appliance ip> netmask <network mask> up

     


    where <appliance ip> is the IP address of the appliance and <network mask> is your network mask.

     



    To configure the default gateway, type the following and press ENTER:

     


    route add default gateway <default gateway> eth0

     


    where <default gateway> is the default gateway IP address.

     

    d.  To return to the PING user interface, type the following and press ENTER:

     


    /etc/rc.d/rc.ping

  10. At the Welcome to PING prompt, press ENTER.
  11. At the When the job is completed, do you want to... prompt, select Get a shell (root), select OK, and press ENTER.
  12. At the Where do you want to save/restore your images to/from, prompt, select Local disk/partition, select OK, and press ENTER.
  13. At the Choose the partitions to back up prompt, use the spacebar to select sda1, sda2, sda3, sda4, and sda5.
  14. At the Choose the partition where the images are stored prompt, select sdb1, select OK, and press ENTER.
  15. At the Enter a root directory containing your data prompt, enter the directory to store the backup image, select OK, and press ENTER.
  16. At the Actions and Available images for restoration prompt, select Create_New_Image, select OK, and press ENTER.
  17. At the Enter the name of the new image prompt, enter the name of the new image (for example, 30410_appliance), select OK, and press ENTER.
  18. When asked if you want to store details about each recorded file, select No, select OK, and press ENTER.
  19. If you want PING to compress the backup image, select one of the following compression types:
    - Select gzip or bzip2 to back up the selected image. If the standing image has been selected it will back up in about 45 minutes and will use approximately 8 GB of disk space on the hard drive on a new install. The space used can vary depending on how much data is on the hard drive. Archive logs can be several GB and will increase both the time and space used.
    - Select no compression to back up the selected image without compression. The standing image will take approximately 10 minutes to back up and will use 20 GB of disk space on the hard drive for a new install.

  20. Select OK, and press ENTER.
  21. At the Do you want partclone, zsplit or tar+gzip to be used instead of partimage? prompt, select Partimage, select OK, and press ENTER.
  22. At the Most filesystems can be reduced before being stored prompt, select No, select OK, and press ENTER. The Save Partition to Image File screen displays the progress of the backup.
  23. After the backup completes, PING gets a shell, as you selected in step 11. To remove the PING CD, do the following: a. At the PING login prompt, type root, and press ENTER. b. To eject the CD drive, type eject. c. Remove the PING CD.
  24. Shut down the RSA SecurID Appliance normally so that you can safely remove the USB drive from the USB port. Do not just power off the appliance.
    For example, at the PING login prompt, run the shutdown command:
    /sbin/shutdown -h now -t 30

    If prompted, enter the operating system password.

    For more information, see the Knowledge Base Article ?How to shut down or restart the RSA SecurID Appliance 3.0? at https://knowledge.rsasecurity.com/scolcms/knowledge.aspx#a43668
  25. Remove the USB drive from the USB port.
  26. Turn on the appliance.



Restore from a USB Drive

The following procedures restore version 7.1 and return a hardware appliance to a pre-migration state. You must use the backup image of the version 7.1 appliance that you created before you installed version 8.1.

Follow these procedures in order:

  1. Clear Information About Existing Partitions
  2. Restore the Hardware Appliance

Clear Information About Existing Partitions

Before you restore version 7.1, you must use PING to clear information about existing partitions from the master boot record (MBR).

This procedure removes all data from the appliance.


Procedure

  1. Attach the USB drive with the backup image to the appliance.
  2. Insert the PING CD into the CD drive.
  3. Reboot the appliance. In the Operations Console, click Maintenance > Reboot Appliance.
  4. Press and hold the F11 function key until the boot menu displays.
  5. If prompted to enter a password, enter the BIOS password. For example, rsabios.
  6. Select the SATA CD-ROM. The PING CD boots.
  7. When the >> prompt displays, type x and press ENTER. PING gets a shell.
  8. At the PING login prompt, type root and press ENTER. No password is needed.
  9. In the PING shell command prompt, type the following: dd if=/dev/zero of=/dev/sda bs=512 count=1and press ENTER. The MBR is cleared.


Next Step

Restore the Hardware Appliance


Restore the Hardware Appliance

 Use the following procedure to restore version 7.1 and return a hardware appliance to a pre-migration state.


Before You Begin

Clear Information About Existing Partitions


Procedure

  1. Reboot the appliance with PING. In the PING shell command prompt, type reboot and press ENTER.
  2. Press and hold the F11 function key until the boot menu displays.
  3. If prompted to enter a password, enter the BIOS password. For example, rsabios.
  4. Select the SATA CD-ROM. The PING CD boots.
  5. When the >> prompt displays, press ENTER.
  6. If you do not have a Dynamic Host Configuration Protocol (DHCP) server, do the following to manually configure the network settings:

     

    a.  Type x to go to the PING shell.

     

    b.  Log on as the root user. No password is necessary.

     

    c.  Do the following to provide the network settings:

     


    To configure the appliance IP address and the network mask, type the following and press ENTER:

     


    ifconfig eth0 <appliance ip> netmask <network mask> up

     


    where <appliance ip> is the IP address of the appliance and <network mask> is your network mask.

     



    To configure the default gateway, type the following and press ENTER:

     


    route add default gateway <default gateway> eth0

     


    where <default gateway> is the default gateway IP address.

     


    d.  To return to the PING user interface, type the following and press ENTER:

     


    /etc/rc.d/rc.ping

     

  7. At the Welcome to PING prompt, press ENTER.
  8. At the When the job is completed, do you want to... prompt, select Get a shell (root), select OK, and press ENTER.
  9. At the Where do you want to save/restore your images to/from prompt, select Local disk/partition, select OK, and press ENTER.
  10. At the Choose partitions to back up prompt, use the spacebar to select ### CHOOSE THIS if you want a RESTORATION###, select OK, and press ENTER.
  11. At the Choose the partition where the images are stored prompt, select sdb1, select OK, and press ENTER.
  12. At the Enter a root directory containing your data prompt, enter the directory that contains the backup image, select OK, and press ENTER.
  13. At the Actions and Available images for restoration prompt, select the image you want to restore, select OK, and press ENTER.
  14. At the BIOS settings have been recorded on your image. Do you want them to be restored? prompt, select Yes, and press ENTER.
  15. Read and understand the warning that displays. The existing partition and all data on it will be overwritten.
  16. At the prompt, type YES, and press ENTER.
  17. PING may detect that there will be extra space on your drive after restoring the image. If the We can extend partitions for you prompt displays, select No and press ENTER. The Restore partition from image file screen displays the progress of the restore process. Allow 15 to 20 minutes for the restoration to complete.
  18. After the restoration completes, PING gets a shell, as you selected in step 8. To remove the PING CD, do the following: a.  At the PING login prompt, type root, and press ENTER. b.  To eject the CD drive, type eject. c.  Remove the PING CD.
  19. Shut down the RSA SecurID Appliance normally so that you can safely remove the USB drive from the USB port. Do not just power off the appliance. For example, at the PING login prompt, run the shutdown command:

    /sbin/shutdown -h now -t 30

    If prompted, enter the operating system password. For more information, see the Knowledge Base Article ?How to shut down or restart the RSA SecurID Appliance 3.0? at https://knowledge.rsasecurity.com/scolcms/knowledge.aspx#a43668
  20. Remove the USB drive from the USB port.
  21. Turn on the appliance to verify that the restore completed as you expected.
NotesThis solution is not intended for restoring images generated on different hardware.  This is for obtaining a reliable complete machine backup that can be used to quickly restore the entire machine to a previous state.
Legacy Article IDa49116

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