000027257 - How to determine link speed and duplex settings for RSA Authentication Manager 8.x

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Aug 14, 2019
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Article Number000027257
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Platform: Other
O/S Version: SUSE
IssueHow to determine LAN card status, Link speed and Duplex setting for RSA SecurID Appliance 3.0
Resolution

To ensure the LAN card for the appliance is correctly configured, run the following command from an appliance SSH session:




am82p:~ # cd /sbin/
am82p:/sbin # ./ethtool eth0
Settings for eth0:
        Supported ports: [ TP ]
        Supported link modes:   10baseT/Half 10baseT/Full
                                100baseT/Half 100baseT/Full
                                1000baseT/Full
        Supports auto-negotiation: Yes
        Advertised link modes:  10baseT/Half 10baseT/Full
                                100baseT/Half 100baseT/Full
                                1000baseT/Full
        Advertised pause frame use: No
        Advertised auto-negotiation: Yes
        Speed: 1000Mb/s
        Duplex: Full
        Port: Twisted Pair
        PHYAD: 0
        Transceiver: internal
        Auto-negotiation: on
        MDI-X: off
        Supports Wake-on: d
        Wake-on: d
        Current message level: 0x00000007 (7)
                               drv probe link
        Link detected: yes
 

If settings are incorrect, change /etc/sysconfig/network-scripts/ifcfg-0, updating the ETHTOOL_OPTS entry.  For more information, go to https://access.redhat.com/site/documentation/en-US/Red_Hat_Enterprise_Linux/6/html/Deployment_Guide/s1-networkscripts-interfaces.html). 
NotesDuplex setting should be set to Full. 
Legacy Article IDa48338

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