000027501 - Can RCM key recovery operation time-out be disabled?

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000027501
Applies ToRSA Certificate Manager (RCM)
RSA Certificate Manager 6.8
RSA Key Recovery Manager (KRM)
IssueCan RCM key recovery operation time-out be disabled?
Details about RCM Key recovery operation time-out. Need some explanations about the recovery operation time-out behavior. The documentation (RSA Key Recovery Manager 6.8 / Administrator?s Guide), page 21, says the value must be set between 1 and 60 minutes. OCS dedicated to the KRM is marked permanent for facility reasons. Want to put it in the slot, initiate the process (enter the PIN code), remove the card set and then forget it.
ResolutionThe timeout for KRM cannot be disabled. The key recovery time out value can be set from Administration UI following the steps from KRM Administrator Guide (6.8): Page 33.
NotesKRM-107
Legacy Article IDa56244

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