on Jun 14, 2016Article Content
| Article Number | 000027676 |
| Applies To | Agent 7.2 The GPO options Verify RSA Shared Components is Enabled (default setting) Agent 7.1 Windows 2003 Windows 2008 |
| Issue | The trace.log from the agent shows the following [6440] 16:41:58.645 File:acdllent.c Line:89 # DLL_THREAD_ATTACH [5800] 16:42:13.653 File:acdllent.c Line:89 # DLL_THREAD_ATTACH [9072] 16:42:23.668 File:acdllent.c Line:89 # DLL_THREAD_ATTACH [8232] 16:42:28.520 File:acdllent.c Line:95 # DLL_THREAD_DETACH [9032] 16:42:28.660 File:acdllent.c Line:89 # DLL_THREAD_ATTACH [8556] 16:42:28.660 File:acdllent.c Line:89 # DLL_THREAD_ATTACH [6696] 16:42:29.440 File:acdllent.c Line:89 # DLL_THREAD_ATTACH [6072] 16:42:29.440 File:acdllent.c Line:95 # DLL_THREAD_DETACH [6040] 16:42:29.456 File:acdllent.c Line:95 # DLL_THREAD_DETACH [5112] 16:42:29.456 File:acdllent.c Line:100 # DLL_PROCESS_DETACH Login is slow when attempting to login to a Windows Agent |
| Resolution | Allow the PC to access these URLS or disable the shared component verification through the GPO. Under the GPO the setting Computer Configuration ->Administrative Templates ->RSA Desktop ->Common Settings ->Verify RSA Shared Components To disable verification the setting should be enabled and the value DO NOT VERIFY set. NOTE: If this policy is not configured or DISABLED the authenticity of shared components IS verified In the registry COMPUTER\HKEY_LOCAL_MACHINE\SOFTWARE\POLICIES\RSA\RSA DESKTOP\COMMON Settings\ Verification should have value 0 on the client PC |
| Legacy Article ID | a61386 |