000027816 - Unable to install RSA SecurID Appliance 3.0 replica while using network address translation (NAT)

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 14, 2017
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Article Number000027816
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: SecurID Appliance
RSA Version/Condition: 3.0
IssueWhen installing an RSA SecurID Appliance 3.0 replica while using network address translation (NAT), the following error appears:
 
Error, "Hostname/IP of machine does not match the Hostname/IP from the package"
ResolutionThere is currently no NAT solution for the SecurID Appliance 3.0, though support is being considered for a later release.
Legacy Article IDa47478

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