000027802 - Error: ' Failed to save data in the new license record.'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000027802
Applies ToAuthentication Manager 6.X 
Windows 2000
Windows 2008 R2
Windows 2003
IssueError: " Failed to save data in the new license record."
Unable to upgrade 6.1 license 
License upgrade on Authentication Manager 6.1 gives error: " Failed to save data in the new license record."
Resolution
Install RSA Authentication Manager 6.1 on a supported platform such as Windows 2003. 
Legacy Article IDa67044

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