000016734 - Searching is not working

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Mar 20, 2019
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Article Number000016734
Applies ToAdvanced Search and Quicksearch are both searched form the indexing.
If neither find anything, follow these steps for an index rebuild.
Once the rebuild is completed, it will take time. You can check your progress by checking the tblSearchMessageQueue table. The count should be decreasing. When it is around 0, indexing is complete and searching should function properly.
IssueSearching is not working
Legacy Article IDa60402