000014603 - Failed to dump a process memory in RSA ECAT with the error message 'Could not retrieve dump for process 'PID xxx''.

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014603
Applies ToRSA ECAT
RSA ECAT 3.5.3
IssueFailed to dump a process memory in RSA ECAT with the error message "Could not retrieve dump for process "PID xxx"".
While attempting to dump a process memory, the following error message is returned:  <Could not retrieve dump for process "PID xxx", Error: The parameter is incorrect.> where xxx is the process ID.
CauseThe above error will appear if the process has stopped on the remote computer.
ResolutionRun a quick process scan before doing a process mem dump to have the latest values.
Legacy Article IDa66516

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