000022986 - Not all RADIUS clients are migrated into RSA RADIUS Server after installing upgrade from previous version of RSA Authentication Manager

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022986
Applies ToRSA Authentication Manager 6.1
RADIUS
Upgrade from previous version of RSA Authentication Manager or ACE/Server
Sun Solaris
IssueNot all RADIUS clients are migrated into RSA RADIUS Server after installing upgrade from previous version of RSA Authentication Manager
CauseIn some instances, the number of RADIUS clients in a previous RSA Authentication Manager or ACE/Server installation would be so large that the RADIUS migration utility times out before importing all clients into the RADIUS database
ResolutionFor the migration utility to pull any RSA ACE/Agent Hosts, that particular Agent Host must have an "Encryption Key" set. If you find that Agents that do have Encryption Keys are still not being pulled in, contact RSA Security Customer Support to request hot fix ID23008.
Legacy Article IDa29088

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