|Applies To||RSA Data Protection Manager Appliance 3.5.x|
Safenet Luna SA5
25 Feb 2014 17:51:06,153 1393368666072 INFO http-bio-8443-exec-1 - Client : Internal, Initialized secure random, algorithm: HMACDRBG128, provider: JsafeJCE
25 Feb 2014 17:51:06,180 1393368666072 INFO http-bio-8443-exec-1 - Client : Internal, generateKey() - About to get key
25 Feb 2014 17:51:06,589 1393368666072 ERROR http-bio-8443-exec-1 - Client : Internal, Unable to generate a master key.
25 Feb 2014 17:51:06,590 1393368666072 ERROR http-bio-8443-exec-1 - Client : Internal, Installation has failed. The install process may need to be reset before continuing.
DPM Server initialization fails when using a Safenet HSM
|Cause||Safenet HA slot is configured|
|Resolution||On the first appliance to be initialized with a Safenet HSM, if the deployment must use the Safenet HA slot, make sure to disable and completely turn off High Availability when running the Quick Setup. If it is already turned on, turn it off, bounce Tomcat, and run the Quick Setup.|
|Legacy Article ID||a64476|