|Applies To||RSA Security Analytics|
RSA Security Analytics Windows Legacy Collector
|Issue||Errors when collecting logs from Windows 2003 using Windows Legacy Collector in RSA Security Analytics.|
Error message: Could not connect to server '\\<ServerIP>\ROOT\CIMV2': error code: 80070005: Access is denied.
|Cause||The user permissions do not allow WMI connections in the Security Analytics Windows Legacy Collector.|
In order to resolve the issue, you can perform a WMI call by connecting to the Windows Legacy Collector 2008 system, opening the command prompt, and issuing the following commands:
If you are unsure of the steps above or continue to experience issues, contact RSA Support and quote this article ID for further assistance.
|Legacy Article ID||a65409|