000017167 - The reports attached in an email notification are zipped by default in RSA Security Analytics

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000017167
Applies ToRSA Security Analytics
RSA Security Analytics 10.3.4 and below
RSA Security Analytics 10.4
RSA Security Analytics Reporting Engine
IssueThe reports attached in an email notification are zipped by default in RSA Security Analytics.
CauseWhen the SA Security Analytics Reporting Engine sends reports via SMTP, the attached reports in the email notificates will be compressed into .zip files.  In RSA Security Analytics 10.4, a new feature has been introduced that allows the compression to be disabled on these results when sent via SMTP.
Resolution

In order to disable compression in SMTP notifications in RSA Security Analytics 10.4, follow the steps below.


  1. In the Security Analytics UI, navigate to Administration -> Services.
  2. Click on the drop down icon under the Actions column for the Reporting Engine.
  3. Select View -> Config in the drop down.
  4. Click on the Output Actions tab.
  5. Under the SMTP Configurations section, remove the check from the Enable Compression option.
  6. Click on the Apply button.

After making the change above, reports sent via SMTP will no longer be sent in a .zip format.


 


If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.

Legacy Article IDa67885

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