|Applies To||RSA Security Analytics|
RSA Security Analytics 10.3.4
RSA Security Analytics Server
|Issue||RSA Security Analytics UI displays "Error: HTTP 503" due to the hostname containing non-alphanumeric characters.|
When attempting to access the Security Analytics UI, the browser displays the following error:
The /var/lib/netwitness/uax/logs/sa.log reports an error similar to the following:
|Cause||This issue can be caused due to the hostname containing non-alphanumeric characters, such as "_" , "." , "#", etc.|
In order to resolve the issue, follow the steps below.
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.
|Legacy Article ID||a68162|