on Jun 14, 2016Article Content
| Article Number | 000017551 |
| Applies To | RSA Authentication Manager version 8.1, AM 8.1, AM 8.0, AM 8.x, migration, migrated data, replica attachment fails. |
| Issue | Configuration step Appliance:configureReplica [FAILED] at end of config.sh_Appliance_configureReplica_<date>.log End/bottom of the appliance_setuplogs\install_logs\config\ config.sh_Appliance_configureReplica_<date>.log ...138716 2014-06-05 10:49:46,182 INFO: Executing /opt/rsa/am/pgsql/bin/psql 139260 2014-06-05 10:49:46,726 INFO: return code for sql script 0 142488 2014-06-05 10:49:49,954 INFO: Executing pg_restore. Log output will be found here: /opt/rsa/am/install_logs/dbscripts/pg_restore-20140605104949.log 142490 2014-06-05 10:49:49,956 INFO: Executing /opt/rsa/am/pgsql/bin/pg_restore Exception in thread "Main Thread" : exec returned: 1 at org.apache.tools.ant.taskdefs.ExecTask.runExecute(ExecTask.java:646) at org.apache.tools.ant.taskdefs.ExecTask.runExec(ExecTask.java:672) at org.apache.tools.ant.taskdefs.ExecTask.execute(ExecTask.java:498) at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) at Utils.exec(Utils.groovy:326) at Utils$exec$0.call(Unknown Source) at SetupReplica.loadPrimaryDatabase(SetupReplica.groovy:233) at SetupReplica.configureReplicaDatabaseAndPrepareForReplication(SetupReplica.groovy:385) at SetupReplica.configureReplica(SetupReplica.groovy:65) at SetupReplica$configureReplica.call(Unknown Source) at Appliance.configureReplica(Appliance.groovy:29) at com.rsa.plugins.install.GroovyInstallEngine.invokeScript(GroovyInstallEngine.groovy:68) at com.rsa.plugins.install.GroovyInstallEngine$_runTask_closure2.doCall(GroovyInstallEngine.groovy:57) at com.rsa.plugins.install.GroovyInstallEngine.runTask(GroovyInstallEngine.groovy:60) at com.rsa.plugins.install.GroovyInstallEngine$_runTasks_closure3.doCall(GroovyInstallEngine.groovy:106) at com.rsa.plugins.install.GroovyInstallEngine.runTasks(GroovyInstallEngine.groovy:105) at com.rsa.plugins.install.GroovyInstallEngine$runTasks.call(Unknown Source) at com.rsa.plugins.install.CommandLineInstallEngine.main(CommandLineInstallEngine.groovy:40) Configuration step Appliance:configureReplica [FAILED] 2014-06-05 10:49:15,084 WARN: Bootstrap secret SUPERUSER_PASSWORD not available, temporary falling back on dev secrets 107677 config.sh_Appliance_configureReplica_<date>.log [touch] Creating /opt/rsa/am/quick_setup/ready-for-attach Configuration step InstallAM:installReplicaAfterQuickSetup [SUCCESS] in the Replica's appliance_setuplogs/install_logs/config/config.sh_InstallAM_installReplicaAfterQuickSetup_<date>.log INFO: Skipping update postgres memory_tuned_params.conf since AM is not deployed yet9876 [exec] net.ipv4.conf.default.promote_secondaries = 1 [exec] kernel.shmall = 2058465 Configuration step InstallAM:updateMemoryTuning [SUCCESS] in the appliance_setuplogs\install_logs\config\InstallAM_updateMemoryTuning.log |
| Cause | Migrated database contained the agent host entry for the replica from when it was attached to the AM 7.1 Primary. Same replica name was used, so database cannot create a new agent host entry for the AM 8.1 replica because the AM 7.1 replica was in the database during the migration utility run. |
| Resolution | Either Name resolution or Same replica name in migrated Database from old Replica; 1. The replica, pdcaceqr, cannot adequately resolve the Primary, . or 2. The database still has an authentication agent host entry for the replica pdcaceqr in it, from migration. For #1 check the /etc/hosts file on the replica, and add the following line <Primary_IP> <Primary_FQDN> <Primary_ShortName> There should already be a replica entry <replica_IP> <Replica_FQDN> <Replica_ShortName> For #2, go to Primary and look in Access ? Authentication Agents ? Manage Existing. And delete any entry for replica. |
| Legacy Article ID | a66594 |