000015002 - Manage RADIUS Server brings up RSA RADIUS Export Utility

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000015002
Applies ToRSA Authentication Manager 7.1 SP2
RSA Appliance 3.0.2.10
RSA Appliance 3.0.2.5
Service Pack 2
IssueRSA Authentication Manager Host Mode | Remote Mode > RADIUS > Manage RADIUS Server... keeps showing the RSA RADIUS Export Utility
CauseThe patchRemoteAdmin.bat script has been run and the remove export functionality was not selected at the end of the script leaving the RSA RADIUS Export Utility enabled.
Resolution

Please follow these instructions to rename the saved RSA RADIUS Administration program allowing RADIUS administration through RSA Authentication Manager Host Mode or Remote Mode.
1. Navigate to the <RSA_AM_HOME>\prog\radius\Admin folder
2. Rename sbradmin.exe to sbradmin.exe.RREU
3. Rename sbradmin.exe.orig to sbradmin.exe
To test, open up the RSA Authentication Manager Host Mode or Remote Mode > RADIUS > Manage RADIUS Server? - the expectation is to open the original RADIUS administration program.

Legacy Article IDa48667

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