Article Content
Article Number | 000017506 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.1 |
Issue | After installing new console certificates on the Authentication Manager server, the server hangs when rebooting. Running ./rsaserv status all shows only the RSA Database Server is running. All other services fail to start. The following errors show in /opt/rsa/am/server/logs/AdminServer.log: ####<Jul 7, 2014 10:23:40 AM EDT> <Notice> <WebLogicServer> <eegorsa03> <AdminServer> <WrapperSimpleAppMain> <<WLS Kernel>> <> <> <1404743020591> |
Cause | The RSA self-signed certificates that come with Authentication Manager 8.1 by default have been replaced by other certificates which have, in turn, expired. |
Resolution | To revert back to the RSA self-signed certificates, SSH to the Authentication Manager server and run the following command: login as: rsaadmin After the certificate is replaced, restart the Authentication Manager services: rsaadmin@am81p:/opt/rsa/am/utils> cd ../server |
Legacy Article ID | a66786 |