000016280 - Error: 'Web-tier host certificate creation failed' when trying to create a web tier package

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016280
IssueError: "Web-tier host certificate creation failed"  when trying to create a web tier package
imsOCTrace.log  and ops=console.log show:   
@@@2013-10-14 16:25:01,867, [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'], (EJBRemoteTargetBase.java:178), trace.com.rsa.command.EJBRemoteTargetBase, ERROR, rsaamtest.shb.com,,,,Exception during command execution.
com.rsa.command.exception.InvalidArgumentException: Webtier host certificate creation failed.
Webtier host certificate creation failed.
Causevirtual host record already existed in a database backup
 
ResolutionUninstall the web tier server. Delete the web tier deployment record. Then delete the virtual host record.   Recreate as needed
 
Legacy Article IDa62772

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