000014885 - Select Identity Sources option gives error: ' No Identity Source is available' in AM 8.0 Security Console

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014885
Applies ToRSA Authentication Manager 8.1
RSA Authentication Manager 8.0
Patch 1
IssueSelect Identity Sources option gives error: " No Identity Source is available" in AM 8.0 Security Console
Error: "No Identity Source is available"
Administrator has configured Identity sources and can see users. Users can log onto self-service console page and request a token.
When he clicks on select Identity sources, in Self-service Console settings under setup menu in Security Console he gets the error : " There was a problem processing your request. No Identity Source is available" error.
ResolutionThis issue has been reported in defect AM-27838 and it has been resolved in patch 1 for AM 8.1
NotesDefect AM-27838
Legacy Article IDa65544

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