|Applies To||RSA Archer|
|Issue||When putting image into notification you get the message "Insert Image Failed". The file is able to be added to the image list successfully.|
|Cause||In this specific case, the error may be caused by the url for images being out of sync in the Acher Control Panel.|
|Resolution||To fix this issue:|
1) Open the ACP
2) Open the instance having the issue.
3) Copy the baseurl
4) Paste to the image url.
5) Save all
6) Image url will blank out.
|Notes||The image should work now if this was the issue.|
|Legacy Article ID||a64063|