Article Content
Article Number | 000017589 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 7.1, 8.1 |
Issue | The authentication activity logs show the following error in the Description field: New PIN cancelled for user <user name>. Request originated from agent <agent_FQDN> with IP address <IP_address> in security domain <security_domain>. In the real time authentication activity report, there is an entry in the Reason column of N/A. |
Cause | Migrated policies from Authentication Manager 6.1 create conflicts in Authentication Manager 7.1 and Authentication Manager 8.1. |
Resolution | From the Security Console,
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Legacy Article ID | a66078 |