|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 7.1, 8.1
|Issue||The authentication activity logs show the following error in the Description field:|
New PIN cancelled for user <user name>. Request originated from agent <agent_FQDN> with IP address <IP_address> in security domain <security_domain>.
In the real time authentication activity report, there is an entry in the Reason column of N/A.
|Cause||Migrated policies from Authentication Manager 6.1 create conflicts in Authentication Manager 7.1 and Authentication Manager 8.1.|
|Resolution||From the Security Console,|
|Legacy Article ID||a66078|