000015887 - Configure radius fails

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000015887
IssueConfigure radius fails
configureRADIUSTrace.log file not created in RSA_HOME\install\logs\config
/imsoc/logs/ops-console.log
Port 7082
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Unexpected failure in configuring RADIUS Server
[Root exception is java.net.ConnectException: t3s://cs-suppport.rsa.com:7082:
Destination unreachable; nested exception is:java.net.ConnectException: Connection refused; No available router to destination]

@@@2010-05-13 12:04:22,596 ERROR [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] GUILog.traceException(587) |
exception: javax.naming.CommunicationException [Root exception is java.net.ConnectException: t3s://cs-suppport.rsa.com:7082:

Destination unreachable; nested exception is:java.net.ConnectException: Connection refused; No available router to destination]
at weblogic.jndi.internal.ExceptionTranslator.toNamingException
(ExceptionTranslator.java:40).

Cause RADIUS OC Service was not running.   Radius OC controls port 7082, which is what Configure Radius uses.
ResolutionStart Radius OC Service.    Appliance /RSA_HOME/server   ./rsaam start radiusoc
Legacy Article IDa51098

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