000012874 - Unable to access the RSA Authentication Manager 8.1 Quick Setup page.

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000012874
Applies ToRSA Authentication Manager 8.1
Virtual Appliance
SecurID Appliance
Microsoft Internet Explorer
Quick Setup
IssueUnable to access the RSA Authentication Manager 8.1 Quick Setup page.
Internet Explorer cannot display the webpage.
CauseThe web browser cipher for SSL does not match the deployed Quick Setup application cipher suite
Resolution

Supported web browsers are listed on page 17 of the RSA Authentication Manager 8.1 Setup & Configuration Guide however the web browser must have support for SSLv3/TLSv1 with standard AES 128-bit or 256-bit ciphers (usually found in the later versions of downloadable web browsers; where the web browser shows a cipher strength of 256-bit).


 


Supported protocols and ciphers:


 


          SSLv3  256 bits  AES256-SHA


          SSLv3  128 bits  AES128-SHA


          TLSv1  256 bits  AES256-SHA


          TLSv1  128 bits  AES128-SHA

Legacy Article IDa64242

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