000012810 - How to stop, start and restart RSA Authentication Manager 8.x services at the command line

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012810
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
 
IssueThe steps below can be followed to restart Authentication Manager services.
CauseA service restart can be required if the Authentication Manager services are stopped or if the administrator needs to force the server to perform a license check.
Resolution
1. Use rsaadmin account to logon to the RSA Authentication Manager instance either at the local console or via an SSH session (SSH is enabled using the RSA Operations Console).

2. Navigate to /opt/rsa/am/server.
3. Manage RSA Authentication Manager services with the following commands: 

./rsaserv rsaserv {start|stop|status|restart} [service] [nodep/exclude] [exclude service name]

4. Logout using the command exit.


Authentication Manager service names



  
Service

  

  
Description

  

  
all

  

  
All Authentication Manager services (default)

  

  
console

  

  
RSA Console Server

  

  
biztier

  

  
RSA Runtime Server

  

  
admin

  

  
RSA Administration Server with Operations Console

  

  
db

  

  
RSA Database Server

  

  
primary_replication (primary only)

  

  
RSA Replication (Primary)

  

  
replica_replication (replica only)

  

  
RSA Replication (Replica)

  

  
radiusoc

  

  
RSA RADIUS Server Operations Console

  

  
radius

  

  
RSA RADIUS Server

  



Command examples


  • Checking the status of all Authentication Manager 8.1 services :
rsaadmin@app81p:/opt/rsa/am/server> ./rsaserv status all
RSA Database Server                                        [RUNNING]
RSA Administration Server with Operations Console          [RUNNING]
RSA RADIUS Server Operations Console                       [RUNNING]
RSA Runtime Server                                         [RUNNING]
RSA RADIUS Server                                          [RUNNING]
RSA Console Server                                         [RUNNING]
RSA Replication (Primary)                                  [RUNNING]
rsaadmin@app81p:/opt/rsa/am/server>


  • Restarting the database service without restarting dependent services:
rsaadmin@am82p:/opt/rsa/am/server> ./rsaserv restart db nodep
Stopping RSA Database Server: *
RSA Database Server                                        [SHUTDOWN]
Starting RSA Database Server: / RSA Database Server        [RUNNING]
rsaadmin@am82p:/opt/rsa/am/server>

  • Restarting the RADIUS server:
rsaadmin@am82p:/opt/rsa/am/server> ./rsaserv restart radius
Stopping RSA RADIUS Server: */ RSA Database Server         [RUNNING]              *
RSA RADIUS Server                                          [SHUTDOWN]
Starting RSA Database Server:
Starting RSA Administration Server with Operations Console:
RSA Administration Server with Operations Console          [RUNNING]
Starting RSA RADIUS Server Operations Console:
RSA RADIUS Server Operations Console                       [RUNNING]
Starting RSA Runtime Server: *
RSA Runtime Server                                         [RUNNING]
Starting RSA RADIUS Server: *
RSA RADIUS Server                                          [RUNNING]
rsaadmin@am82p:/opt/rsa/am/server>

  • Starting the replication service on the primary:
rsaadmin@am82p:/opt/rsa/am/server> ./rsaserv start primary_replication
Starting RSA Database Server: -RSA Database Server         [RUNNING]              
Starting RSA Replication (Primary): **
RSA Replication (Primary)                                  [RUNNING]
rsaadmin@am82p:/opt/rsa/am/server>

  • Stopping all services except for the admin console:
rsaadmin@am82p:/opt/rsa/am/server> ./rsaserv stop all exclude admin
Stopping RSA RADIUS Server: *
RSA RADIUS Server                                          [SHUTDOWN]
Stopping RSA Runtime Server: ***
RSA Runtime Server                                         [SHUTDOWN]
Stopping RSA Console Server: **
RSA Console Server                                         [SHUTDOWN]
Stopping RSA Replication (Primary): **
RSA Replication (Primary)                                  [SHUTDOWN]
Stopping RSA Database Server: *
RSA Database Server                                        [SHUTDOWN]
Stopping RSA RADIUS Server Operations Console: **
RSA RADIUS Server Operations Console                       [SHUTDOWN]
rsaadmin@am82p:/opt/rsa/am/server>
Legacy Article IDa64650

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