|Applies To||Web tier|
Virtual host and load balancer
|Issue||Unable to customize RSA Authentication Manager Self-Service Console web pages|
Authentication Manager 8.0
Authentication Manager 8.1
If the Self-Service Console page is not updating with the new logo or header/footer information, be sure to check your Virtual Host and Load Balancer configuration information in the Operations Console.
If the Self-Service Console page is not updating with the new logo or header/footer information, be sure to clear the browser cache and test again.
|Workaround||On the RSA Authentication Manager 8.1 Administrator's Guide are steps to customize the logo displayed on the Self-Service Console web page as well as header and footer information. Steps include:|
1. In the Operations Console, go to Deployment Configuration > Web-Tier Deployments > Customization.
2. On the Web Tier Customization page, do the following.
3. Click Save.
After making changes you then need to update the web tier via the Operations Console (Deployment Configuration > Web-Tier Deployments > Manage Existing).
1. On the Web Tiers page, in the Status column, click Update for the web tier that you want to update. When the update is complete, which may take up to 20 minutes, the Status column for the updated web tier displays Online.
|Legacy Article ID||a66456|