Article Content
Article Number | 000028043 |
Applies To | RSA Product Set: Archer RSA Version/Condition: 5.x Platform: Windows |
Issue | Unable to export Application Builder Reports and Reports from Management Report Listings. Menu selection for report format does not yield successful export dialog. The following error occurs in Archer.w3wp.log on the Archer Web server: <Exception> <ExceptionType>System.Web.HttpException, System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a</ExceptionType> <Message>The file '/Archer/GenericContent/Report.aspx' does not exist.</Message> <Source>System.Web</Source> <StackTrace> at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean throwIfNotFound) at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp) at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath) at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously</StackTrace> </Exception> |
Cause | Security settings on the Archer Web server attribute to the cause of this issue. |
Workaround | As a workaround,
The file path may be slightly different for your environment. |
Legacy Article ID | a63534 |