000024844 - Windows Password Integration for Local Authentication Client (LAC) not working on RSA Authentication Manager

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000024844
Applies ToRSA Authentication Manager 6.1
RSA Authentication Manager 6.0
RSA Appliance 2.0
Microsoft Windows Server 2003
Microsoft Windows XP
Microsoft Windows 2000
Local Authentication Client (LAC)
Microsoft Windows Password Integration enabled
"Integrated Windows Authentication" checkbox is selected
Microsoft Integrated Windows Authentication (IWA)
IssueWindows Password Integration for Local Authentication Client (LAC) not working on RSA Authentication Manager
Gets prompted for Windows password after every login
Resolution1. Verify that Password Integration is "enabled" on RSA Authentication Manager at the:
  - System level (System --> System Config --> Edit System Parameters)
  - Agent Host level for the Local Authentication Client
2. From the Windows Services, do the following:
  - Start and restart "RSA ACE/Server Offline auth data daemon" (on the server)
  - Start and restart "RSA Authentication Agent Offline Local" (on the client)
NotesWith Newer versions of Authentication Manager (7.x and 8.x) , this is configured in the section Offline Policies
With newer agents  LAC 7.2 , GPOs for Offline Authentication need to be configured to allow apssword synchronization, even if Offline is not used.
Legacy Article IDa26130

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