000017664 - Import Software Token using CTF Format

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017664
Applies ToSoftware token
Token Convertor
IssueImport Software Token using CTF Format
Software Token import fails with Error: Token Import Failed. Invalid URL format.
CauseAn older version of the Token Convertor is being used that doesn't support Android devices.
ResolutionDownload and use the new Token Convertor.
The updated Token Convertor can be downloaded from: http://www.rsa.com/node.aspx?id=2521
NotesThe token for Android 1.2 requires the TokenConverter version 2.6.1 or newer, using the -android option to make the proper format of CTF file.  The Token for Android 2.x is still compatible with CTF files created by the TokenConverter, and it adds the ability to import a .sdtid file by email , without requiring the TokenConverter.
Legacy Article IDa55813