000016510 - Nuggets found on E drive

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016510
Applies Tonuggets
tmp directory
%_enVision%\tmp\nuggets directory
IssueHow to recover nuggets on E drive from alternate nugget directory?
CauseNuggets  (.nug files) can be written to the e:\ drive if the storage location has run out of space.  When space is freed up, these nuggets are not processed.
ResolutionenVision version 4.0 and higher

In the e:\%_ENVISION%\etc folder, locate the pi.ini file.

Add the following line:



Restart the NIC Packager Service


The 60 correspond to 60 minutes.  This means that every 60 minutes the alternate nugget directory will be searched for nuggets.


The search commences when the 60 minutes has elapsed.  At this time, each processing thread in the packager will search N directories every minute, if there are no nuggets to process in the primary nugget directory.


Legacy Article IDa43662