|Applies To||RSA Authentication Manager 7.1.2|
RSA SecurID Appliance 3.0
|Issue||Troubleshoot the replica, and resolve the Data Transfer Status error message "Needs Action".|
Data Transfer Status is "Needs Action".
Attaching a new replica causes existing replica status to show "needs action".
After attaching a new replica, the Replication Status report shows a previously existing replica as "needs action". The replica was functioning normally before the new replica was attached.
Detaching the failing replica and re-attaching causes the other replica to show "Needs action" in the replication status report.
The system log has events that look like the following examples:
A replication process stopped with an error
The apply process on remote site [server name] is ABORTED
ORA-26714: User error encountered while applying
Error: needs action
|Cause||This is a known issue that is addressed in RSA Authentication Manager 7.1 Service Pack 2 Hot Fix Rollup 2 (SP2 HF2), Service Pack 2 Hot Fix Rollup 3 (SP2 HF3), and Service Pack 4 (SP4).|
|Resolution||Data Transfer Status on the replica is "Needs Action" after another replica is attached|
To resolve this replication status error, upgrade your RSA Authentication Manager deployment to RSA Authentication Manager 7.1 Hot Fix Rollup 3 and follow the instructions in this article to resolve the replication status error.
Important: After you resolve the replication status error, RSA recommends that you upgrade your deployment to SP4, or to the most current version available. You must resolve the replication status error before you can install SP4, because the SP4 installer does not run the upgrade if the system reports a replication status error.
To resolve this issue:
|Legacy Article ID||a49794|