000016556 - Checking the license for RSA Authentication Manager

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016556
Applies ToRSA Authentication Manager 7.1
RSA SecurID Appliance 3.0
RSA Authentication Manager 8.0 (virtual appliance)
RSA Authentication Manager 8.1
IssueChecking the license for RSA Authentication Manager
Applying a license when installing RSA Authentication Manager fails or gives an unusual result.
Resolution

Checking the license for RSA Authentication Manager


 


RSA Authentication Manager 7.1/8.0/8.1 and RSA SecurID Appliance 3.0 license files are made up of six files:


 


?  Two private keys: server.key & defaultRSAToolbar.key


 


?  Three certificates: server.cer, defaultRSAToolbar.cer and sdti.cer


 


?  The license XML files e.g. 3030931_10_20140325.XML
Note: there maybe one or more XML files as top up license are ordered over a period of time A new license is only going to have one XML file.


 


Please ensure you use the correct license for the RSA Authentication Manager or RSA SecurID Appliance being licensed for evaluation or production use.


 


Checking License Properties


 


Open the license XML file in a text editor (such as Notepad) to check the license properties.


 


Customer and Product information are near the top of the XML file.


 


Example:



  

 


  

  <!--Customer Information-->


  

  <license:customer>RSA SECURITY AUSTRALIA PTY LTD</license:customer>


  

  <license:customerAccountId>81013340</license:customerAccountId>


  

 


  

  <!--Product Information-->


  

  <license:product>RSA Authentication Manager</license:product>


  

  <license:productId>AM</license:productId>


  

  <license:productVersion>8.1</license:productVersion>


  

 


  

 


NOTE: The customerAccountID is required by RSA Customer Support to open support requests.


 



  

Section


  

  

Value


  

  

Description


  

  

 


  

  <license:product>[string]</license:product>


  

 


  

  

RSA SecurID Appliance


  

  

License specific to the RSA SecurID Appliance 3.0


  

  

 


  

  

RSA Authentication Manager


  

  

License specific to RSA Authentication Manager software


  

  

  <license:productVersion>[value]</license:productVersion>


  

 


  

  

7.1


  

  

RSA Authentication Manager 7.1


  

  

 


  

  

3.0


  

  

RSA SecurID Appliance 3.0


  

  

 


  

  

8.0


  

  

RSA Authentication Manager 8.0


  

  

 


  

  

8.1


  

  

RSA Authentication Manager 8.1


  

 


 


Check the license type


 


Example:



  

 


  

  <license:strategy id="amcorelevel" name="License Type">


  

    <license:className>com.rsa.authmgr.internal.admin.license.strategies.AMCoreStrategy</license:className>


  

    <license:classVersion>1.0</license:classVersion>


  

    <license:strategyData>


  

      <license:property name="Core">300</license:property>


  

    </license:strategyData>


  

  </license:strategy>


  

 


  

 


Different License types:


 



  

Section


  

  

Value


  

  

Description


  

  

 


  

    <license:strategyData>


  

      <license:property name="Core">[value]</license:property>


  

    </license:strategyData>


  

 


  

  

200


  

  

Base License


  

  

 


  

  

300


  

  

Enterprise License


  

  

 


  

  

10


  

  

User top up License


  

 


The features of the license are found in the remainder of the license. If a feature is missing from the license, for example RADIUS, then the RADIUS tab is not displayed in the RSA Security Console for RADIUS configuration usage.


 


Example:



  

 


  

<license:feature id="amtokenselfservice" name="Token Self-Service" version="1">


  

    <license:strategy id="amtokenselfservice" name="Self-Service">


  

      <license:className>com.rsa.authmgr.internal.admin.license.strategies.AMTokenSelfServiceStrategy</license:className>


  

      <license:classVersion>1.0</license:classVersion>


  

      <license:strategyData>


  

        <license:property name="data">true</license:property>


  

      </license:strategyData>


  

    </license:strategy>


  

  </license:feature>


  

 


  

  <license:feature id="amusercount" name="Users with Assigned Authenticators" version="1">


  

    <license:strategy id="amusercount" name="Users with Assigned Authenticators">


  

      <license:className>com.rsa.authmgr.internal.admin.license.strategies.AMUserCountStrategy</license:className>


  

      <license:classVersion>1.0</license:classVersion>


  

      <license:strategyData>


  

        <license:property name="Users">10</license:property>


  

      </license:strategyData>


  

    </license:strategy>


  

  </license:feature>


  

 


  

  <license:feature id="aminstance" name="Replication" version="1">


  

    <license:strategy id="aminstance" name="Number of Instances">


  

      <license:className>com.rsa.authmgr.internal.admin.license.strategies.AMInstanceStrategy</license:className>


  

      <license:classVersion>1.0</license:classVersion>


  

      <license:strategyData>


  

        <license:property name="Instances">15</license:property>


  

      </license:strategyData>


  

    </license:strategy>


  

  </license:feature>


  

 


  

  <license:feature id="amofflineauth" name="Offline Authentication" version="1">


  

    <license:strategy id="amofflineauth" name="Offline Authentication">


  

      <license:className>com.rsa.authmgr.internal.admin.license.strategies.AMOfflineAuthStrategy</license:className>


  

      <license:classVersion>1.0</license:classVersion>


  

      <license:strategyData>


  

        <license:property name="data">true</license:property>


  

      </license:strategyData>


  

    </license:strategy>


  

  </license:feature>


  

 


  

  <license:feature id="tokens" name="Tokens" version="1">


  

    <license:strategy id="tokens" name="Tokens">


  

      <license:className>com.rsa.authmgr.internal.admin.license.strategies.AMTokenStrategy</license:className>


  

      <license:classVersion>1.0</license:classVersion>


  

      <license:strategyData>


  

        <license:property name="data">true</license:property>


  

      </license:strategyData>


  

    </license:strategy>


  

  </license:feature>


  

 


  

  <license:feature id="amradius" name="RADIUS" version="1">


  

    <license:strategy id="amradius" name="RADIUS">


  

      <license:className>com.rsa.authmgr.internal.admin.license.strategies.AMRadiusStrategy</license:className>


  

      <license:classVersion>1.0</license:classVersion>


  

      <license:strategyData>


  

        <license:property name="data">true</license:property>


  

      </license:strategyData>


  

    </license:strategy>


  

  </license:feature>


  

 


  

  <license:feature id="amtokenprovisioning" name="Token Provisioning" version="1">


  

    <license:strategy id="amtokenprovisioning" name="Authenticator Provisioning">


  

      <license:className>com.rsa.authmgr.internal.admin.license.strategies.AMTokenProvisioningStrategy</license:className>


  

      <license:classVersion>1.0</license:classVersion>


  

      <license:strategyData>


  

        <license:property name="data">true</license:property>


  

      </license:strategyData>


  

    </license:strategy>


  

  </license:feature>


  

 


  

 


The end of the license file contains a signature to ensure that the XML file cannot be tampered with. Should a change be done to the license then the license file becomes invalid.


 


IMPORTANT NOTE: RSA SecurID Appliance 3.0, RSA Authentication Manager 8.0/8.1 virtual appliances and the latest RSA SecurID Appliance running RSA Authentication Manager 8.1 software require the license zip file uploaded during the Quick Setup )and not individual license files).


 


Contact information for RSA Customer Support is located at URL http://www.emc.com/support/rsa/contact/index.htm should you require technical assistance with a purchased RSA product.


 

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