000016112 - Token seed import fails with 'Import Token failure' error for RSA Authentication Manager

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Dec 3, 2018
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Article Number000016112
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 3.0, 7.1, 8.x
Issue

When a token import fails, the System Activity Log will show the following error:




Import Token Failure with the following exception:

com.rsa.authmgr.internal.token.aes.exceptions.RSADataCorruptionException: MAC Check Failed!!!,
   at com.rsa.authmgr.internal.token.aes.TokenImport.a(TokenImport.java:329),
   at com.rsa.authmgr.internal.token.aes.TokenImport.<init>(TokenImport.java:262),
   at com.rsa.authmgr.internal.admin.tokenmgt.impl.ImportTokenBatchJobRunnerImpl.startBatchJob(ImportTokenBatchJobRunnerImpl.java:339),
   at com.rsa.ims.batchjob.impl.BatchJobTXEngine$4.run(BatchJobTXEngine.java:469),
   at com.rsa.ims.batchjob.impl.BatchJobTXEngine$4.run(BatchJobTXEngine.java:455),
   at com.rsa.ims.security.spi.SimpleSecurityContextImpl.doAs(SimpleSecurityContextImpl.java:114),
   at com.rsa.security.SecurityContext.doAs(SecurityContext.java:429),
   at com.rsa.ims.batchjob.impl.BatchJobTXEngine.runBatchJob(BatchJobTXEngine.java:454),
   at com.rsa.ims.batchjob.impl.BatchJobTXEngine.execute(BatchJobTXEngine.java:355),
   at com.rsa.ims.batchjob.impl.JobRunner.run(SimpleBatchJobLauncher.java:98),
   at org.springframework.scheduling.commonj.DelegatingWork.run(DelegatingWork.java:61),
   at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:169),
   at weblogic.work.ExecuteThread.execute(ExecuteThread.java:200),
   at weblogic.work.ExecuteThread.run(ExecuteThread.java:172)
CauseThis issue most often occurs when using the incorrect password while importing the token. Confirm the password being used to import the token and try again. If the problem persists, contact RSA customer support.
Legacy Article IDa55644

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