|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
|Issue||This article reviews how to run tcpump for troubleshooting authentication issues for Authentication Manager 8.x.|
|Resolution||Authentication Manager includes the tcpdump utility in /usr/sbin. You must be logged in as root to run the commands.|
If SSH is not enabled, log onto the Operations Console and navigate to Administration > Operating System Access, . Check the option to Enable SSH and click Save.
Note that during Quick Setup another user name may have been selected. Use that user name to login.
Tcpdump is a third-party utility included with the appliance, it is not an RSA tool. There are various websites that give detailed instructions and information for other options used by the tcpdump utility. Please refer to them to choose the appropriate options for troubleshooting your particular issue.
A few common examples of tcpdump
Note that to copy the capture from the server, you will need to:
|Legacy Article ID||a63468|