000033244 - Package installation fails to create a Workspace in RSA Archer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Oct 11, 2019
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Article Number000033244
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.5.2+
Product Description: Archer Platform
IssueA Solution Package installs successfully, except that it fails to create a Workspace. 

The following error is logged in the archer.w3wp log file:

<Description>Validation Failed: WorkspaceInstall</Description>

ResolutionTo correct the problem:
  1. Re-apply the license in the Archer Control Panel.
  2. Install the Package again.