000033244 - Package installation fails to create a Workspace in RSA Archer GRC 5.5.2

Document created by RSA Customer Support Employee on Jun 14, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • Comment • 0
  • View in full screen mode

Article Content

Article Number000033244
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.5.2
Product Description: Archer Platform
IssueA Solution Package installs successfully, except that it fails to create a Workspace. 
The following error is logged in the archer.w3wp log file:
<TraceIdentifier>Archer.Kernel.Packaging</TraceIdentifier>
<UserId>41617</UserId>
<LogReferenceId>121815-171046-8522</LogReferenceId>
<Description>Validation Failed: WorkspaceInstall</Description>
<AppDomain>ArcherTech.JobFramework.Job.exe</AppDomain>
<ContextData>
<ValidationMessage>
<Key>ValidationMessageTemplates:GuidNotUnique</Key>
<Severity>Error</Severity>
<Reason>Validation</Reason>

 
ResolutionTo correct the problem:
  1. Re-apply the license in the Archer Control Panel.
  2. Install the Package again.

Attachments

    Outcomes

      Visibility: RSA Archer Knowledge Base380 Views
      Last modified on Apr 21, 2017 11:26 PM
      Tags:
      Ratings: