000033267 - Search Events Field in the RSA Security Analytics Investigation > Events page gives the following error without displaying search results: No data to display

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033267
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: SA Security Analytics Server
RSA Version/Condition:,, 10.5.2
IssueWhen the Search Events field in the Investigation > Events page is used for any word search, no search results are returned and the error "No data to display" is shown, as in this cropped image of the page:
User-added image
CauseThis is known issue in SA versions prior to
ResolutionThere is a code change in that addresses this particular bug. Please download and update your SA environment so the search results display properly on the Investigation > Events page.