Article Content
Article Number | 000032528 |
Applies To | RSA Product Set: Security Analytics RSA Product/Service Type: SA Series 4s Appliance RSA Version/Condition: Dell PowerEdge R620 Platform: Hardware O/S Version: 5, 6 Platform (Other): Dell PowerEdge R620 Platform (Other): PERC H710P Platform (Other): PERC H810P Platform (Other): MegaCli |
Issue | When running MegaCli commands such as the one below and/or the nwraidutil.pl, which runsMegaCli commands, the Failed to load libsysfs error displays. An example MegaCli command and the error would be:/opt/MegaRAID/MegaCli/MegaCli64 -PDList -aALL If using nwraidutil.pl version [2015.12.01] or later, you may see something like the following at the start of the output: /opt/MegaRAID/MegaCli/MegaCli64 adpallinfo Errors when running ldpdinfo were: OSSpecificInitialize: Failed to load libsysfs.so.2.0.2 Please ensure that libsfs is present in the system. Errors when running pdlist were: OSSpecificInitialize: Failed to load libsysfs.so.2.0.2 Please ensure that libsfs is present in the system. The latest version of nwraidutil.pl may be found in KB 000026993 - How to download and use the RSA NetWitness RAID Utility |
Cause | These errors are caused by missing x86_64 library files or missing symbolic links (symlinks). |
Resolution |
tar xvjf lsi_libs_x86_64.tar.bz2 -C /opt/lsi/3rdpartylibs
chmod +x lsi_libs_verify.sh
./lsi_libs_verify.sh |
Workaround | |
Notes | Attachments: lsi_libs_x86_64.tar.bz2 - http://edelivery.rsasecurity.com/patches/attach/nw/000032528/lsi_libs_x86_64.tar.bz2 lsi_libs_verify.sh - http://edelivery.rsasecurity.com/patches/attach/nw/000032528/lsi_libs_verify.sh |