Article Number | 000029810 |
Applies To | RSA Product Set: Archer |
Issue | Scheduled Data Feeds are not running. From the Job Engine Manager, there are a large number of SessionCleanupJobHandler jobs Available or Running. This can prevent Data Feeds and other Job Types from running.
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Cause | The SessionCleanupJobHandler Job didn't complete correctly and it starts to spawn many more. |
Workaround | Dequeue/Queue the Session Cleanup System Job from the Job Engine Manager. Please try the following:
- From Job Engine Manager, click Menu > System Jobs.
- From System Jobs, enable the Session Cleanup job.
- Select the Dequeue Jobs option.
- Click the Submit button.
- Select the Queue Jobs option.
- Enable the Start Job(s) now option.
- Click the Submit button.
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