|Applies To||RSA Product Set: DLP|
RSA Product/Service Type: Enterprise Manager
RSA Version/Condition: 9.6
Platform: Windows Server 2008R2
|Issue||Unable to deploy DLP Enterprise-Manager server as the package cannot be installed on server as it is not meeting the requirement.|
The error message "Failed because" is displayed because port 443 is unavailable.
The issue is because port 443 is not available and is being utilized by another service/software on the server.
On the Enterprise-Manager server CMD, you will find that server is already listening on port 443 when you issue the command below.
netstat -ano | find "443
To solve the issue, please perform the following:
net stop http
Now the "443" port should be free and available so that when you issue the command: netstat -ano | find "443" it will not appear.
4. You can now proceed with the RSA DLP Enterprise Manager installation.