000016694 - Meta options on Investigation UI grayed out in RSA Security Analytics

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016694
Applies ToRSA Security Analytics
IssueMeta options on Investigation UI grayed out in RSA Security Analytics.
"Manage Default Meta keys" on Investigation UI grayed out even on admin account.
"Use Default Meta Keys" on Investigation UI grayed out even on admin account.
"Use Meta Group" on Investigation UI grayed out even on admin account.
ResolutionIn order to resolve the issue, deactivate the profile to enable options or edit the profile and deselect preference for Meta Group.
Notes

See the example below.


 


1. In case a profile named "Default" is activated. Most of menus in Meta greyed out.



 


2. After deactivating the profile "Default".


Legacy Article IDa66943

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