|Applies To||RSA Security Analytics|
RSA Security Analytics 10.4
|Issue||Package error with rabbitmq-server-3.3.4-1.noarch when upgrading to RSA Security Analytics 10.4.|
Attempting to upgrade to RSA Security Analytics 10.4 results in the following error:
The erlang-R15B package exists in /var/netwitness/srv/www/rsa/updates/RemoteRPMs while multiple erlang-R16B03 packages exist in /var/netwitness/srv/www/rsa/updates/SAUserUploaded.
|Cause||This issue occurs because, in order to successfully upgrade to RSA Security Analytics 10.4, all nw-erlang packages must be deleted before the upgrade is attempted.|
In order to upgrade successfully from RSA Security Analytics 10.3.x to RSA Security Analytics 10.4, the following commands should be executed to remove the nw-erlang package prior to commencing the upgrade.
NOTE: Make sure that a space is inserted in step 4 between createrepo and .
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.
|Legacy Article ID||a67881|