|Applies To||RSA Product Set: RSA Security Analytics|
RSA Product/Service Type: Core Appliance
RSA Version/Condition: 10.3
Platform (Other): EMC VNX
|Issue||Kernel Panic while upgrading kernel to 2.6.32-358.18.1.el6 on an RSA Security Analytics appliance with an attached VNX.|
Upgrading kernel from 2.6.32-358.11.1.el6.x64 to 2.6.32-358.18.1.el6.x86_64 causes OS to go into a kernel panic.
Error Message from console:
In order to resolve the issue, follow the steps below.
If you are unsure of any of the steps above or experience any issues, contact RSA Support for further assistance.
|Notes||1.Issue conditions :|
VNX attached SA configured with old ArrayCfg script (prior to 2.1) The issue was fixed in ArrayCfg 2.1
When upgrading kernel regardless of target version not only 2.6.32-358.18.1.
2. Note for those who upgrade kernel on SA with VNX
When upgrading kernel on every SA appliances with VNX configured with old ArrayCfg script, the kernel panic will occur.
In case of upgrading kernel under this circumstance, this solution must be added between yum upgrade and reboot.
3. If lvm.conf.bck1 doesn't exist
Please search and replace the following
filter = [ "a/dellsd[a-z]+[0-9]*$/", "a/dev/mapper/mpath[a-z]*/", "r/sd.*/", "r/disk.*/" ]
types = [ "device-mapper", 1 ]
filter = [ "a/.*/" ]
|Legacy Article ID||a65989|