|Applies To||RSA Security Analytics|
RSA Security Analytics Virtual Log Collector
|Issue||The system hostname key is missing from the lockbox in RSA Security Analytics.|
Errors similar to the following are displayed:
Unable to integerate any new event source with VLC.
|Cause||This issue is due to virtual hardware changes on the VLC, such as being migrated to another ESXi box as part of HA or Disaster Recovery process.|
This issue can be resolved by resetting the Stable System Value, following the steps below.
If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.
|Notes||Refer to the knowledgebase article How to create a new Log Collector lockbox within RSA Security Analytics to reset an existing lockbox password.|
|Legacy Article ID||a66522|