000017847 - How to reload parsers on a Decoder or Log Decoder via the RSA Security Analytics UI

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017847
Applies ToRSA Security Analytics
RSA Security Analytics 10.3.5 and below
RSA Security Analytics Decoder
RSA Security Analytics Log Decoder
IssueHow to reload parsers on a Decoder or Log Decoder via the RSA Security Analytics UI.
Resolution

To perform a parsers reload on a Decoder or Log Decoder, follow the steps below.


  1. In the Security Analytics UI, navigate to Administration -> Devices.
  2. Select the appropriate device and click on View -> Explore.
  3. In the directory tree, navigate to decoder -> parsers.
  4. Right-click on the parsers directory and select Properties.
  5. In the drop down menu in the lower-right side, select reload.
  6. Click on the Send button.

If the operation was successful, the ResponseOutput field will be populated with the following message:  The parsers have been reloaded


 


If you are unsure of any of the steps above or experience any issues, contact RSA Support and quote this article ID for further assistance.

Notes

Below is a screenshot of the parsers reload procedure via the Security Analytics UI.


 


For instructions on performing a parsers reload via the NwConsole utility, refer to the knowledgebase article How to reload parsers on an RSA NetWitness decoder or log decoder using NwConsole.
Legacy Article IDa68076

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