000017450 - RSA Security Analytics DAC installation scripts 1.4.7 and 2.0 do not accept special characters in the admin password

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017450
Applies ToRSA Security Analytics
RSA Security Analytics Decoder
RSA Security Analytics Log Decoder
RSA Security Analytics Concentrator
RSA Security Analytics Hybrid
RSA Security Analytics Direct Attached Storage
Script: arrayCfg-1.0-47
Script: arrayCfg-2.0
IssueRSA Security Analytics DAC installation scripts 1.4.7 and 2.0 do not accept special characters in the admin password.
The arrayCfg-1.0-47 script won't allow special characters in the admin password when configuring a Security Analytics DAC.
The arrayCfg-2.0 script won't work if there are special characters in the admin password.
The arrayCfg scripts (versions 1.0-47 and 2.0) do not accept special characters even when using single quotes, double quotes, or when escaping character.
Resolution

This issue has been permanently resolved in the arrayCfg-2.1 script. 


The admin password can also be temporarily changed to not include special characters as a workaround for the issue.  Doing so will allow the scripts to be executed successfully.

NotesFor more information on installing a DAC in a Security Analytics environment, refer to the RSA Security Analytics Hardware Setup Guide.
Legacy Article IDa65849

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