000033169 - RSA Archer cannot package findings since the SecOps 1.3 package was installed

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033169
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.5.2 P1 HF3
 
IssueCannot package findings since the SecOps 1.3 package was installed, as shown in the error below.
 
<E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent">
    <System xmlns="http://schemas.microsoft.com/2004/06/windows/eventlog/system">
        <EventID>0</EventID>
        <Type>3</Type>
        <SubType Name="Error">0</SubType>
        <Level>2</Level>
        <TimeCreated SystemTime="2016-05-19T15:07:40.9773014Z" />
        <Source Name="Archer.Packaging" />
        <Correlation ActivityID="{100cd2ea-e71e-408e-b5e5-2853b7c20cb8}" />
        <Execution ProcessName="ArcherTech.JobFramework.Job" ProcessID="11220" ThreadID="1" />
        <AssemblyVersion>5.5.20103.1001</AssemblyVersion>
        <Channel />
        <Computer>ARCHERSERVER</Computer>
    </System>
    <ApplicationData>
        <TraceData>
            <DataItem>
                <TraceRecord Severity="Error" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord">
                    <TraceIdentifier>Archer.Packaging</TraceIdentifier>
                    <UserId>183</UserId>
                    <Description>Unable to open a Repository File for this Module, either because it doesn't exist, or it is locked by another process. Please make sure this file exists in your configured Repository Files directory, or remove and re-add the Attachment for this Module.</Description>
                    <AppDomain>ArcherTech.JobFramework.Job.exe</AppDomain>
                    <Exception>
                        <ExceptionType>System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
                        <Message>Unable to open a Repository File for this Module, either because it doesn't exist, or it is locked by another process. Please make sure this file exists in your configured Repository Files directory, or remove and re-add the Attachment for this Module.</Message>
                        <Source>ArcherTech.Kernel</Source>
                        <ContextData>
                            <FileRepositoryId>3851</FileRepositoryId>
                            <FileRepositoryName>3851.xml</FileRepositoryName>
                            <AttachmentName>IncidentInvestigations_visualization.xml</AttachmentName>
                            <Module>Incident Investigations</Module>
                        </ContextData>
                        <StackTrace>   at ArcherTech.Kernal.Brokers.Packaging.Generate.Actions.Generation.GeneratePackage.ThrowModuleRepositoryFileException(SessionContext sessionContext, Guid moduleGuid, RepositoryFile file, Exception innerException)
   at ArcherTech.Kernal.Brokers.Packaging.Generate.Actions.Generation.GeneratePackage.&lt;AddRepositoryFiles&gt;b__238(GenerateContext context, ExecuteActions`1 ignored)</StackTrace>
                    </Exception>
                </TraceRecord>
            </DataItem>
        </TraceData>
    </ApplicationData>
</E2ETraceEvent>
<E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent">
    <System xmlns="http://schemas.microsoft.com/2004/06/windows/eventlog/system">
        <EventID>0</EventID>
        <Type>3</Type>
        <SubType Name="Error">0</SubType>
        <Level>2</Level>
        <TimeCreated SystemTime="2016-05-19T15:17:27.5349513Z" />
        <Source Name="Archer.Packaging" />
        <Correlation ActivityID="{373fe180-6a31-43f7-a27d-a48af25ef4d9}" />
        <Execution ProcessName="ArcherTech.JobFramework.Job" ProcessID="1528" ThreadID="1" />
        <AssemblyVersion>5.5.20103.1001</AssemblyVersion>
        <Channel />
        <Computer>ARCHERSERVER</Computer>
    </System>
    <ApplicationData>
        <TraceData>
            <DataItem>
                <TraceRecord Severity="Error" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord">
                    <TraceIdentifier>Archer.Packaging</TraceIdentifier>
                    <UserId>183</UserId>
                    <Description>Unable to open a Repository File for this Module, either because it doesn't exist, or it is locked by another process. Please make sure this file exists in your configured Repository Files directory, or remove and re-add the Attachment for this Module.</Description>
                    <AppDomain>ArcherTech.JobFramework.Job.exe</AppDomain>
                    <Exception>
                        <ExceptionType>System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
                        <Message>Unable to open a Repository File for this Module, either because it doesn't exist, or it is locked by another process. Please make sure this file exists in your configured Repository Files directory, or remove and re-add the Attachment for this Module.</Message>
                        <Source>ArcherTech.Kernel</Source>
                        <ContextData>
                            <FileRepositoryId>3852</FileRepositoryId>
                            <FileRepositoryName>3852.xml</FileRepositoryName>
                            <AttachmentName>Breach_visualization.xml</AttachmentName>
                            <Module>Data Breaches</Module>
                        </ContextData>
                        <StackTrace>   at ArcherTech.Kernal.Brokers.Packaging.Generate.Actions.Generation.GeneratePackage.ThrowModuleRepositoryFileException(SessionContext sessionContext, Guid moduleGuid, RepositoryFile file, Exception innerException)
   at ArcherTech.Kernal.Brokers.Packaging.Generate.Actions.Generation.GeneratePackage.&lt;AddRepositoryFiles&gt;b__238(GenerateContext context, ExecuteActions`1 ignored)</StackTrace>
                    </Exception>
                </TraceRecord>
            </DataItem>
        </TraceData>
    </ApplicationData>
</E2ETraceEvent>
<E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent">
    <System xmlns="http://schemas.microsoft.com/2004/06/windows/eventlog/system">
        <EventID>0</EventID>
        <Type>3</Type>
        <SubType Name="Error">0</SubType>
        <Level>2</Level>
        <TimeCreated SystemTime="2016-05-19T15:27:12.6904610Z" />
        <Source Name="Archer.Packaging" />
        <Correlation ActivityID="{ac0d15a0-939d-402f-b849-824717e1e2d3}" />
        <Execution ProcessName="ArcherTech.JobFramework.Job" ProcessID="10244" ThreadID="1" />
        <AssemblyVersion>5.5.20103.1001</AssemblyVersion>
        <Channel />
        <Computer>ARCHERSERVER</Computer>
    </System>
    <ApplicationData>
        <TraceData>
            <DataItem>
                <TraceRecord Severity="Error" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord">
                    <TraceIdentifier>Archer.Packaging</TraceIdentifier>
                    <UserId>183</UserId>
                    <Description>Unable to open a Repository File for this Module, either because it doesn't exist, or it is locked by another process. Please make sure this file exists in your configured Repository Files directory, or remove and re-add the Attachment for this Module.</Description>
                    <AppDomain>ArcherTech.JobFramework.Job.exe</AppDomain>
                    <Exception>
                        <ExceptionType>System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
                        <Message>Unable to open a Repository File for this Module, either because it doesn't exist, or it is locked by another process. Please make sure this file exists in your configured Repository Files directory, or remove and re-add the Attachment for this Module.</Message>
                        <Source>ArcherTech.Kernel</Source>
                        <ContextData>
                            <FileRepositoryId>3853</FileRepositoryId>
                            <FileRepositoryName>3853.xml</FileRepositoryName>
                            <AttachmentName>Security_Incidents_visualization.xml</AttachmentName>
                            <Module>Security Incidents</Module>
                        </ContextData>
                        <StackTrace>   at ArcherTech.Kernal.Brokers.Packaging.Generate.Actions.Generation.GeneratePackage.ThrowModuleRepositoryFileException(SessionContext sessionContext, Guid moduleGuid, RepositoryFile file, Exception innerException)
   at ArcherTech.Kernal.Brokers.Packaging.Generate.Actions.Generation.GeneratePackage.&lt;AddRepositoryFiles&gt;b__238(GenerateContext context, ExecuteActions`1 ignored)</StackTrace>
                    </Exception>
                </TraceRecord>
            </DataItem>
        </TraceData>
    </ApplicationData>
</E2ETraceEvent>
<E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent">
    <System xmlns="http://schemas.microsoft.com/2004/06/windows/eventlog/system">
        <EventID>0</EventID>
        <Type>3</Type>
        <SubType Name="Error">0</SubType>
        <Level>2</Level>
        <TimeCreated SystemTime="2016-05-19T15:27:12.7124632Z" />
        <Source Name="Archer.Packaging" />
        <Correlation ActivityID="{ac0d15a0-939d-402f-b849-824717e1e2d3}" />
        <Execution ProcessName="ArcherTech.JobFramework.Job" ProcessID="10244" ThreadID="1" />
        <AssemblyVersion>5.5.20103.1001</AssemblyVersion>
        <Channel />
        <Computer>ARCHERSERVER</Computer>
    </System>
    <ApplicationData>
        <TraceData>
            <DataItem>
                <TraceRecord Severity="Error" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord">
                    <TraceIdentifier>Archer.Packaging</TraceIdentifier>
                    <UserId>183</UserId>
                    <Description>Unable to open a Repository File for this Module, either because it doesn't exist, or it is locked by another process. Please make sure this file exists in your configured Repository Files directory, or remove and re-add the Attachment for this Module.</Description>
                    <AppDomain>ArcherTech.JobFramework.Job.exe</AppDomain>
                    <Exception>
                        <ExceptionType>System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
                        <Message>Unable to open a Repository File for this Module, either because it doesn't exist, or it is locked by another process. Please make sure this file exists in your configured Repository Files directory, or remove and re-add the Attachment for this Module.</Message>
                        <Source>ArcherTech.Kernel</Source>
                        <ContextData>
                            <FileRepositoryId>3853</FileRepositoryId>
                            <FileRepositoryName>3853.xml</FileRepositoryName>
                            <AttachmentName>Security_Incidents_visualization.xml</AttachmentName>
                            <Module>Security Incidents</Module>
                        </ContextData>
                        <StackTrace>   at ArcherTech.Kernal.Brokers.Packaging.Generate.Actions.Generation.GeneratePackage.ThrowModuleRepositoryFileException(SessionContext sessionContext, Guid moduleGuid, RepositoryFile file, Exception innerException)
   at ArcherTech.Kernal.Brokers.Packaging.Generate.Actions.Generation.GeneratePackage.&lt;AddRepositoryFiles&gt;b__238(GenerateContext context, ExecuteActions`1 ignored)
   at ArcherTech.Kernal.Brokers.Packaging.Generate.Actions.ActionExecutor`1.ActionExecutorLoop(IEnumerable`1 actions)
   at ArcherTech.Kernal.Brokers.Packaging.Generate.Actions.Generation.GeneratePackage.&lt;&gt;c__DisplayClassa.&lt;GetGenerateActions&gt;b__1(GenerateContext executeContext, ExecuteActions`1 executor)</StackTrace>
                    </Exception>
                </TraceRecord>
            </DataItem>
        </TraceData>
    </ApplicationData>
</E2ETraceEvent>

 
CauseThis issue occurs when document attachments were not placed in the File Repository upon package install.
Note from log:
<Module>Security Incidents</Module>
<AttachmentName>Security_Incidents_visualization.xml</AttachmentName>

<Module>Data Breaches</Module>
<AttachmentName>Breach_visualization.xml</AttachmentName>

<Module>Incident Investigations</Module>
<AttachmentName>IncidentInvestigations_visualization.xml</AttachmentName>
ResolutionDeleting these document attachments allowed the application to be packaged. 
File Repository was mapped, not a UNC path, causing the files to not be placed in File Repository.

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